CIAA - Caravan/RV Salesperson of the Year Award 2025

We were the proud sponsor of the inaugural Ultimate Business Systems – RV Salesperson of the Year Award at this years National Caravan Industry Conference held on the Gold Coast from 14th to 16th May. The award recognises and celebrates outstanding sales professionals in Australia’s recreational vehicle industry who demonstrate exceptional customer service, product knowledge, and understanding of the law, while contributing to their business’ success in a competitive marketplace.

We extend our congratulations to the winner Jessica Herring from True North RV and look forward to following her continued career growth over the coming 

Nikolas Roumeliotis

Software Development - Team Lead

Eclipse Aura & Eclipse Online Transitioning to New SSO Login Flow

In today’s fast-moving digital world, user experience and security are more important than ever. That’s why we’re excited to announce a major update: both our web and mobile applications, Eclipse Aura and Eclipse Online are transitioning to a new Single Sign-On (SSO) login flow. This change not only simplifies how users access our services but also strengthens security across all platforms. 

Here’s a look at what’s changing, why it matters and what users can expect.

Why Move to SSO?

Single Sign-On (SSO) allows users to log in once with a single set of credentials to access all connected applications. It brings significant benefits:

  • Simplified user experience: One username and password – that’s it.
  • Increased Security: Centralised authentication with automated emails advising of unusual signing activity
  • Easier Management: Both users and administrators gain better tools for managing access and permissions

What’s changing in the Eclipse Aura (web application)?
In our web application, users will now see a new login page designed specifically for SSO. After entering their credentials, they will be authenticated via our centralised identity provider. Once logged in, they'll have seamless access to all modules and features. 
For returning users, session management has been improved as well – meaning fewer interruptions and smother navigation across the platform.

What’s changing in the Eclipse Online (mobile application)?

The mobile application is also integrating the new SSO flow. When the users open the app, they’ll be directed to the new SSO login screen. After authentication, the app will securely store the session token, allowing users to stay logging in and experience more secure connections to services.

Security Enhancements

With the SSO system, we are implementing stronger security measures, including:

  • Multi-Factor Authentication (MFA) support
  • Enhanced Password Policies
  • Centralised monitoring and alters for suspicious login activity

By consolidating login under a secure identity provider, you can respond faster to threats and provide better protection for your user accounts.

What Users Need to Do?

The transition is designed to be as smooth as possible. However, here’s what users should be aware of:

  • Your applications will be auto updated to use the new version of our SSO system
  • All users will need to login again using the new login flow
  • Enable multi-factor authentication for an extra layer of security

We will be providing detailed instructions and support during the rollout and our help desk is ready to assist with any

Nikolas Roumeliotis

Software Development - Team Lead

Eclipse Aura Parts, The Future and Beyond

What is Eclipse Aura Parts?
We are proud to announce that Eclipse Aura Parts, our new software product has now moved on to
internal validation and quality assurance testing phases. This marks a major step forward in the way we manage, access and deliver our parts software platform.

This is more than just an upgrade; it’s a transformation built to meet the needs of today’s users and tomorrow’s opportunities!

Why Eclipse Aura Parts?

The desktop environment has served us well for many years, but as technology evolves, so do your
expectations. 
Eclipse Aura Parts has been designed to address these challenges head-on.

  • Modern, cloud-first architecture for faster access and scalability
  • Cross-platform compatibility supporting all major web browsers including Chrome, Edge, Safari and Firefox
  • Intuitive, updated user interface for better navigation and ease of use
  • Advanced search and filtering capabilities to find parts quicker
  • Stronger security and access controls to protect data and enforce the use of MFA

Now in Quality Assurance Testing!
Currently, Eclipse Aura parts is in internal testing phases where SME’s (subject matter experts), quality control and quality assurance tests are reviewing the system.
The testing is focusing on several key areas:
·Performance: Speed, reliability and responsiveness
·Usability: How easily users can perform key tasks compared
·Accuracy: Ensuring that parts data is complete, correct and easy to update
·Integration: Testing how the new system connects to the other platforms

What’s Next?

The next phase will be Alpha testing, where selected users are actively testing the system in real-world
conditions. This stage will be crucial for gathering feedback, identifying and issues and ensuring the
platform meets the highest standards before full release.
Want to become an Alpha or Beta tester?

Nikolas Roumeliotis

Software Development - Team Lead

Eclipse Health Check

Performing an accounting health check is a proactive measure to ensure the financial stability and sustainability of your organisation. It is important to have an understanding of accounts that are unique to using a Dealership Management System such as Eclipse. Parts to Service clearing, Technician Offset or Service Inventory are examples of the accounts you will need to review. These accounts will be accruing postings and if they aren't used accordingly or monitored as an

End of Month process or a health check every now and then, it can lead to problems with your financials.

If you require some assistance or guidance, why not contact our Bookkeeping Services team.

Tessa Langton

Managemen - Team Lead