Ultimate Resource Centre

Ultimate Customer Resources

Get all of your questions answer with one of our customer resources

Quick access to our knowledge

Support Resources

Quick access to expand your knowledge or track your customer tickets


Search our knowledge base for the answer to your questions, see if you can help yourself?


Raise a new ticket with our support desk, or find out where an existing ticket is up to. Check out the Ultimate Support Ticket hub.
Customer support
Multiple support channels at your disposal.
Our support team can be reached via multiple support channels. Our preference is for you to call us if you need urgent help, email us if it's not super urgent, or jump onto our help center to find an answer to your question.  We are here to help however we can.


Need Support?

Click the here to download our TeamViewer client for remote access to your system.

Need Some Training?

To schedule a training session with our support team, simply follow the link and complete the request the form.

Eclipse / Aura Support Portal

Visit our Eclipse Support Portal for documentation, guides, ticket management and many other tools to assist you with all aspects of your DMS platform.